h1

Whole-Face Listening

March 11, 2009

Does you read the Rose is Rose comic strip? One time, the toddler son (Pasquale) admonished his mother (Rose) for being visibly distracted while the boy wanted her to be listening. Rose went about her business and assured her son that she was paying attention, even though she was not looking at him. Pasquale grabbed Rose by the cheeks and turned her head to that they made eye contact; he then said, “No, Mom, I want ‘whole-face’ listening.”

Many of you may know that I returned to school after being out for nearly two decades and ABD (All But Dissertation) from Capella University in training and performance improvement. Add this to my four children, husband, full-time position as a Georgia Southern public relations professor . . . and I know that I spend much less time “whole-face” listening than I ought to.

Though I’ve been interested in and researching listening for more than two decades, earlier this year, I learned of the concept of Level III listening in my Coaching for High Performance course. Whitworth, Kimsey-House, and Sandahl in Co-Active Coaching say that in Level III (or global) listening, it is “as though you and the client were at the center of the universe receiving information from everywhere at once” (1998, p. 37). I asked my peers learners from Capella how they feel when they are a part of Level III (or “whole-face”) listening. They responded that they feel:

  • Happy
  • Appreciated
  • Lucky
  • Complete
  • Gratified
  • Validated
  • Excited
  • Full of life

Even though I am a Life Member of the International Listening Association, I definitely have some challenges in listening. I can easily become distracted in a conversation, and find that I must work hard to focus at times on the other person. Perhaps my ADHD has something to do with this . . . but it’s just as likely that it is because I attempt to multi-multi-task. This is never helpful in building or maintaining a relationship!

Take time to listen. There’s power in listening.

Reference

Whitworth, L., Kimsey-House, H., & Sandahl, P. (1998). Co-Active Coaching: New Skills for Coaching People Toward Success in Work and Life. Mountain View, CA: Davies-Black Publishing.

barbara_is_listening

Advertisements

One comment

  1. […] drcoachlove posted a noteworthy aricle today onHere’s a small snippetThere’s power in listening. Reference. Whitworth, L., Kimsey-House, H., & Sandahl, P. (1998). Co-Active Coaching: New Skills for Coaching People Toward Success in Work and Life. Mountain View, CA: Davies-Black Publishing. … […]



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: